Your privacy is important to us. Learn how we collect, use, and protect your personal information.
SwitchTobacco ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Please read this privacy policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.
We may collect the following types of information:
We may use the information we collect for various purposes, including to:
We process your personal information based on the following legal grounds:
We may share your information with:
| Recipient | Purpose | Information Shared |
|---|---|---|
| Payment processors | To process your payments | Payment information, contact details |
| Shipping carriers | To deliver your orders | Name, shipping address, contact information |
| Age verification services | To verify your age as required by law | Name, date of birth, address |
| Legal authorities | When required by law or to protect our rights | Information as required by legal request |
We do not sell your personal information to third parties for their marketing purposes.
We use cookies and similar tracking technologies to track activity on our website and store certain information. Types of cookies we use:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Generally, we retain order information for 5 years for tax and legal compliance purposes. Age verification records are retained as required by law.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
All payment transactions are encrypted using SSL technology. We regularly monitor our systems for possible vulnerabilities and attacks.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our website and products are intended for adults only. We do not knowingly collect personal information from individuals under the legal smoking age in their jurisdiction.
If we become aware that we have collected personal information from a minor, we will take steps to delete such information from our records.
We use age verification systems to confirm that customers are of legal age to purchase tobacco products.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
Whenever we transfer your personal information outside of your jurisdiction, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We are committed to protecting your privacy and ensuring the security of your personal information. Our privacy practices are designed to comply with applicable data protection laws and regulations.